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Terms & Conditions

A legal disclaimer

1. Booking & Payment

  • An email confirmation will be sent immediately after booking

  • A rental contract will be sent in a separate email. Please call if you do not receive the email. 

  • Bookings are not confirmed until the full payment is received and the rental contract has been signed and returned.

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2. Cancellation & Refund Policy

  • Please refer to our Refund Policy for details on cancellations, rescheduling, and refunds.

  • Cancellations made due to weather, venue issues, or client emergencies are subject to the same policy unless otherwise agreed upon in writing.

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3. Venue Requirements

To ensure the smooth operation of the 360 booth, the client must provide:

  • A flat, dry surface (minimum [27 ft. x 68 ft.]) with access to power (standard 110V outlet within 25 feet). If renting the overhead 360 booth (minimum [84 ft. x 120 ft.] with access to power (standard 110V outlet within 25 feet).

  • Protection from rain, wind, and direct sunlight if the event is outdoors. (We recommend a tent/shaded covering.)

  • Adequate space around the booth to allow for safe rotation and guest movement.

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4. Equipment Use & Safety

  • Only our trained staff are allowed to operate the 360 booth equipment.

  • Guests must follow all safety instructions provided by staff.

  • We reserve the right to shut down the booth temporarily or permanently during an event if we feel guest behavior poses a risk to the safety of our staff, equipment, or others.

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5. Damage & Liability

  • The client is responsible for any damage to the equipment caused by guests, venue staff, or vendors during the rental period.

  • We are not responsible for injuries caused by misuse of the booth or unsafe guest behavior.

  • Blossom Booth 360 is fully insured and takes all reasonable precautions to ensure safety and professionalism at all times.

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6. Content Rights

  • By using our 360 booth, guests consent to being recorded.

  • We reserve the right to use videos and photos captured at events for promotional purposes, unless otherwise requested in writing before the event.

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7. Technical Issues

  • In the rare case of technical failure or other unforeseen issues on our end, we will provide a partial or full refund depending on the situation (see Refund Policy).

  • We strive for 100% uptime but cannot be held liable for delays due to factors outside our control (e.g., power outages, traffic, etc.).

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8. Client Responsibilities

  • The client must ensure all event details (location, time, access instructions) are provided accurately at least [7 days] prior to the event.

  • If the setup is delayed or service time is reduced due to inaccurate information, no additional time or refund will be provided.

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